Primevox Communications - Notice history

All systems operational

Operational

Inbound Calling - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Outbound Calling - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

AnswerCARE & Voicemail - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024
Operational

Inbound Messaging - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Outbound Messaging - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024
Operational

PBX Admin & User Portal - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

SMS/MMS Messaging API - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Call History API - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Click-to-Call API - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

eFax API - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

System Maintenance
  • Completed
    September 25, 2024 at 6:00 AM
    Completed
    September 25, 2024 at 6:00 AM
    Maintenance has completed successfully
  • In progress
    September 25, 2024 at 4:00 AM
    In progress
    September 25, 2024 at 4:00 AM
    Maintenance is now in progress
  • Planned
    September 25, 2024 at 4:00 AM
    Planned
    September 25, 2024 at 4:00 AM

    We will be performing scheduled maintenance to increase server capacity and enhance system performance. We expect little to no downtime; however, there may be brief interruptions as phones fail over between data centers.

    We appreciate your patience and understanding as we work to improve our network and your experience.

Voicemail Emails Are Not Being Sent
  • Resolved
    Resolved

    This incident has been resolved. All voicemail-to-email notifications should be functioning properly.

  • Identified
    Identified

    We have identified an issue where voicemail emails are not being sent. This issue does not affect AnswerCARE.

    An immediate solution is to Apply Changes on the affected PBX. Otherwise, a system-wide update will be implemented tonight after hours.

Aug 2024

No notices reported this month

Jul 2024

No notices reported this month

Jul 2024 to Sep 2024

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