Primevox Communications - Notice history

This incident has been resolved. Inbound calling is functioning normally, and we've confirmed stability with our partner carrier. We apologize for any disruption this caused and appreciate your patience.

A fix has been implemented in coordination with our partner carrier, and inbound calling has been restored. We are closely monitoring call traffic to confirm the issue is fully resolved and stable.

We've identified the issue: one of our partner carriers is experiencing a partial outage causing SIP calls not to be delivered to our network as expected. We are working directly with the carrier to resolve this and have begun rerouting traffic to minimize impact while a permanent fix is put in place.