Primevox Communications - Notice history

All systems operational

Voice Services
Operational

Inbound Calling - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022

Outbound Calling - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022

AnswerCARE & Voicemail - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022
Messaging Services
Operational

Inbound Messaging - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022

Outbound Messaging - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022
Web Portal & APIs
Operational

PBX Admin & User Portal - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022

SMS/MMS Messaging API - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022

Call History API - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022

Click-to-Call API - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022

eFax API - Operational

100% - uptime
Jul 2022 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2022
Aug 2022
Sep 2022

Notice history

Sep 2022

No notices reported this month

Aug 2022

Quality Issues Between Phoenix and Miami
  • Resolved
    Resolved

    The affected fiber providers identified the bad route and repaired it, so connection quality between MIA and PHX is back to normal.

    If any phones are still misbehaving, a simple reboot will fix them: unplug the power cord (so the phone completely shuts off), wait 10 seconds, then plug it back in.

    Thank you for your patience!

  • Identified
    Identified

    There have been some packet loss incidents reported along fiber routes between Phoenix and Miami, resulting in occasional call quality issues or dropped calls.

    Our upstream fiber carriers have been notified and are working to route around the ISP issues now.

Jul 2022

No notices reported this month

Jul 2022 to Sep 2022

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