Primevox Communications - Notice history

All systems operational

Operational

Inbound Calling - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Outbound Calling - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

AnswerCARE & Voicemail - Operational

100% - uptime
Feb 2026 · 99.99%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026
Operational

Inbound Messaging - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Outbound Messaging - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026
Operational

PBX Admin & User Portal - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

SMS/MMS Messaging API - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Call History API - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Click-to-Call API - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

eFax API - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Notice history

Apr 2026

No notices reported this month

Mar 2026

Voicemail Transcription and Voicemail-to-Email Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We’re currently investigating reports of voicemail transcriptions not being generated as expected and voicemail emails not being sent. Our team is actively working to identify the root cause and restore normal functionality.

Feb 2026

Voicemail Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The voicemail service disruption caused by packet loss between data centers has been resolved. Services are fully restored at this time.

    We are actively monitoring the system to ensure continued stability. Please contact support if you experience any further issues.

  • Identified
    Identified

    We are currently experiencing a voicemail service disruption due to packet loss between data centers. Our team is actively working to restore voicemail services as quickly as possible. We will provide updates as progress is made.

Feb 2026 to Apr 2026

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