A serious security issue was recently discovered in PHP, a common technology that powers 85% of websites and online services around the world. Because the risk was urgent, companies everywhere, including PrimeVox, had to apply a fix right away with no advance notice given. Many websites and services worldwide are seeing side effects from this, including government sites.
We applied the fix immediately to keep your account and data safe. Your security was our first priority.
Current status:
Phone calls: Working normally.
Sending text messages (SMS): This was affected but has been fixed and is working normally.
Web portal: You may run into an occasional problem, such as a page not loading or a setting not saving. If this happens, try refreshing the page or trying again in a few minutes. Our team is actively working on a full fix.
If something isn’t working for you, please contact our support team and we’ll help right away.
We’ll post updates here as we make progress. Thank you for your patience while we work through required update.
