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Resolved
Intermittent Voice Quality Issues

Started
August 28, 2023 at 4:30 PM
Status
Resolved after about 23 hours

Impact

Degraded performance
Affected
Voice Services
Inbound Calling
Outbound Calling
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Due to some internet congestion between the West and East coasts, there may be occasional issues with call quality for a handful of customers.

    The fiber providers involved in the congestion have been notified and are working on a fix now.