Resolved
Outbound Calling Incident

Started
August 07, 2023 at 6:00 PM
Status
Resolved after 15 minutes

Impact

Partial outage
Affected
Voice Services
Outbound Calling
  • Resolved
    Resolved

    This incident has been resolved.

    A major upstream carrier experienced an incident causing some user's calls not to be connected. Traffic was re-routed to an alternative carrier allowing calls to being completed normally again.

  • Identified
    Identified

    This incident is being opened retroactively. Outbound calls may not be completing for some users.