Primevox Communications - Packet Loss in Raleigh, NC Datacenter – Incident details

All systems operational

Show current status

Packet Loss in Raleigh, NC Datacenter

ResolvedPartial outage 30%7 minutes

Affected

  • ResolvedUTC

    Re-routing around the outage was successful, we are seeing everything return to normal. If you are still encountering any issues, please send an email to support@primevox.net

  • IdentifiedUTC

    Hello, we are currently observing some significant packet loss in our Raleigh, NC datacenter. We've engaged our fiber carriers to determine the cause and fix it as soon as possible.

    In the meantime, call quality for some customers may be affected, and accessing the web portal/fax portal may experience delays.