Primevox Communications - Dallas Datacenter Power Outage – Incident details

All systems operational

Dallas Datacenter Power Outage

Resolved
Major outage
Started 7 months agoLasted about 2 hours

Affected

Messaging Services
Outbound Messaging
Inbound Messaging
Web Portal & APIs
SMS/MMS Messaging API
Call History API
Updates
  • Resolved
    Resolved

    Power to Dallas has been restored, and web portal access is functional.

  • Identified
    Identified

    We have identified a power issue in our Dallas datacenter, and an on-site technician is currently working on the issue. This is affecting the web portal and APIs, which includes digital faxing and SMS/MMS messaging.