Primevox Communications - Notice history

All systems operational

Voice Services
Operational

Inbound Calling - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Outbound Calling - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

AnswerCARE & Voicemail - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021
Messaging Services
Operational

Inbound Messaging - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Outbound Messaging - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021
Web Portal & APIs
Operational

PBX Admin & User Portal - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

SMS/MMS Messaging API - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Call History API - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Click-to-Call API - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

eFax API - Operational

100% - uptime
Oct 2021 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2021
Nov 2021
Dec 2021

Notice history

Dec 2021

Raleigh datacenter packet loss
  • Resolved
    Resolved

    The packet loss in our Raleigh, NC datacenter has been fixed, and we are seeing that traffic return to normal.

    What this means: Very few users likely noticed any issue at all. Even though this was a small event, PrimeVOX feels it is important to always maintain clear and proactive communications with our customers, just in case a small event would ever lead to a larger one, we want you to always know what is going on.

  • Identified
    Identified

    We have identified some packet loss coming out of our Raleigh, NC datacenter. Our fiber carriers are engaged and working to resolve this issue.

    What this means: Packet loss can sometimes cause occasional calls to drop, or call quality to become degraded for some calls. Most people will not notice this issue since it is limited to only 1 data center.

Nov 2021

No notices reported this month

Oct 2021

No notices reported this month

Oct 2021 to Dec 2021

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