Primevox Communications - Upstream carrier issues affecting outbound messaging – Incident details

All systems operational

Upstream carrier issues affecting outbound messaging

Resolved
Partial outage
Started 8 days agoLasted about 1 hour

Affected

Messaging Services

Partial outage from 4:57 PM to 5:25 PM, Operational from 5:25 PM to 6:25 PM

Outbound Messaging

Partial outage from 4:57 PM to 5:25 PM, Operational from 5:25 PM to 6:25 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our team has been notified that the issue with the upstream carrier impacting outbound messaging has been resolved. We are currently monitoring messaging traffic for any additional problems.

  • Identified
    Identified

    Our team has been notified of an issue with an upstream carrier impacting outbound messaging. The carrier is actively working on a resolution, and we will provide updates as soon as they become available.