Primevox Communications - Web Portal, eFax, Messaging & API Maintenance – Maintenance details

All systems operational

Web Portal, eFax, Messaging & API Maintenance

Completed
Scheduled for October 19, 2024 at 1:30 PM – 5:30 PM

Affects

Messaging Services

Under maintenance from 1:30 PM to 5:30 PM

Outbound Messaging

Under maintenance from 1:30 PM to 5:30 PM

Inbound Messaging

Under maintenance from 1:30 PM to 5:30 PM

Web Portal & APIs

Under maintenance from 1:30 PM to 5:30 PM

SMS/MMS Messaging API

Under maintenance from 1:30 PM to 5:30 PM

Call History API

Under maintenance from 1:30 PM to 5:30 PM

Updates
  • Completed
    October 19, 2024 at 5:30 PM
    Completed
    October 19, 2024 at 5:30 PM
    Maintenance has completed successfully
  • In progress
    October 19, 2024 at 1:30 PM
    In progress
    October 19, 2024 at 1:30 PM
    Maintenance is now in progress
  • Planned
    October 19, 2024 at 1:30 PM
    Planned
    October 19, 2024 at 1:30 PM

    This Saturday, October 19 at 8:30am Central Time to 12:30pm Central Time, our Dallas datacenter will be upgraded.


    During this time window, the Web Portal and APIs may go offline for some of the maintenance window. This includes features like Digital Faxing, Messaging, and phone system PBX management/reporting.

    This maintenance window will not affect phones, apps, or voice traffic - phone calls and phone systems will continue to operate normally.