Primevox Communications - Upstream carrier issues affecting outbound messaging – Incident details

All systems operational

Upstream carrier issues affecting outbound messaging

Monitoring
Partial outage
Started about 17 hours ago

Affected

Messaging Services

Partial outage from 4:57 PM to 5:25 PM, Operational from 5:25 PM to 12:00 AM

Outbound Messaging

Partial outage from 4:57 PM to 5:25 PM, Operational from 5:25 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    Our team has been notified that the issue with the upstream carrier impacting outbound messaging has been resolved. We are currently monitoring messaging traffic for any additional problems.

  • Identified
    Identified

    Our team has been notified of an issue with an upstream carrier impacting outbound messaging. The carrier is actively working on a resolution, and we will provide updates as soon as they become available.